Getting Started
What is That's Me?
What is That's Me?
Who can use the platform?
Who can use the platform?
Is the platform free?
Is the platform free?
How are achievements recorded?
How are achievements recorded?
Is there a mobile app?
Is there a mobile app?
For Recipients
How do I receive an achievement?
How do I receive an achievement?
How do I share an achievement?
How do I share an achievement?
How does the Achievement Wall work?
How does the Achievement Wall work?
How do I hide an achievement?
How do I hide an achievement?
I didn't receive the achievement by email. What should I do?
I didn't receive the achievement by email. What should I do?
How do I verify if a certificate is authentic?
How do I verify if a certificate is authentic?
For Issuers
How do I start issuing achievements?
How do I start issuing achievements?
- Create an issuer account at app.thatsme.com.br
- Choose a plan compatible with the volume of emissions you need
- Create a TM, which will be the visual representation of the achievement
- Create an event with category, dates, and context
- Issue achievements by adding participants manually or via CSV
How much does it cost to issue?
How much does it cost to issue?
| Plan | Emissions/month | Monthly price |
|---|---|---|
| Free | 0 | R$ 0 |
| Starter | 200 | R$ 149 |
| Pro | 1,000 | R$ 749 |
| Business | 5,000 | R$ 2,499 |
| Enterprise | Negotiated | On request |
What happens if I exceed my quota?
What happens if I exceed my quota?
How do I track the status of emissions?
How do I track the status of emissions?
- Accepted — the recipient accepted the achievement
- Pending — the notification was sent and is still awaiting a response
- Declined — the recipient declined the achievement
Can I add other administrators?
Can I add other administrators?
- Free and Starter — 1 administrator
- Pro — 3 administrators
- Business — 10 administrators
- Enterprise — unlimited
3D Trophies (TMs)
What are TMs?
What are TMs?
How do I create a TM?
How do I create a TM?
Do TMs cost anything?
Do TMs cost anything?
Where are my finished TMs?
Where are my finished TMs?
Account, Privacy & Security
Are my achievements secure?
Are my achievements secure?
What is KYB verification?
What is KYB verification?
- BASIC — domain verification
- VERIFIED — verification with an organization document
Is my profile public?
Is my profile public?
Does the platform share my data?
Does the platform share my data?
How do I delete my account?
How do I delete my account?
Help & Support
I forgot my password
I forgot my password
How do I report a suspicious achievement?
How do I report a suspicious achievement?
Official support channels
Official support channels
- Email: suporte@thatsme.com.br
- WhatsApp: (31) 98215-1207
- Instagram: @app.thatsme