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After creating the event and adding TMs, you can start issuing achievements.

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Issuance flow

1

Select the TM

In the event’s “TMs & Emissions” tab, click “Start Award” on the TM you want to use.
2

Describe the reason

Fill in the free-text field with the reason for recognition. This text will appear on the certificate page.Examples:
  • Basic: 1st place
  • Intermediate: 1st place in the women’s under-21 category
  • Detailed: For outstanding dedication, above-average performance, and direct contribution to the team’s results in the first half of 2025
The platform’s AI can organize the information you provide to generate a smoother text with grammatical corrections and greater clarity. The more context you provide, the better the final certificate presentation tends to be.
3

Select the achievement type

Indicate how the participant engaged with the event:The default type is “Completed”. This distinction allows the recommendation engine to respect each participant’s real progression.
4

Add recipients

You can do this in two ways:
  • Manual — enter name, email, and phone number. The phone number is optional but important for WhatsApp notifications.
  • CSV — upload a spreadsheet with the participants’ data. Name and email are required.
Each email entered counts as 1 issuance from your monthly quota.
5

Confirm and issue

Click “Issue Certificates”. A popup will display:
  • Number of certificates to be issued
  • Remaining issuances in the monthly quota
  • Confirm or Cancel buttons
Each issuance counts toward your monthly limit. The number of emails added equals the number of issuances consumed from your quota. See Emissions & Quota for details.

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Auto-save

The issuance form automatically saves your progress on every change. If you leave the page and come back later, the data you entered will still be available.

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Custom fields

When describing the reason, you may find up to 7 extra configurable fields. These are used to record event-specific information, such as:
  • Modality
  • Category or level
  • Gender and age
  • Result or score
  • Department or class
  • Free-text field for a more detailed recognition
  • Expiration date
The platform’s AI can use this information to compose a clearer and grammatically correct text.

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Previously filled fields history

The issuance page also displays a history of previously filled fields for the same event. This speeds up recurring issuances with similar modalities, levels, categories, or scores.

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Tracking panel

All issued achievements are listed in the event’s Emissions Panel with the following information:

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Possible statuses

Filter issuances by email and track each one’s status in real time. Pending issuances can be resent when needed.