Why WhatsApp?
WhatsApp is one of the main certificate delivery channels on That’s Me. Compared to email, it tends to offer faster reads and higher open rates.
Recipients receive a message with a link to view, accept, and share their certificate.
How it works by plan
Included in every plan
WhatsApp delivery is included in every plan, from Free to Enterprise, at no additional cost and with no add-on. On Free it covers the 50 monthly issuances; from Starter upwards it covers the full plan quota and overage issuances as well.Until 11 Aug 2026 WhatsApp was a R$49/mo add-on on the Starter plan. The add-on was retired and its cost folded into the plan price, which moved from R$149 to R$199/mo. There is nothing left to activate or deactivate.
Pro, Business, and Enterprise — included
On the Pro, Business, and Enterprise plans, WhatsApp delivery is included in all issuances at no extra cost. This applies to both within-quota and overage issuances.Message type
Certificate messages are classified as utility messages under Meta’s WhatsApp Business API:- They are transactional notifications, not marketing campaigns
- They comply with WhatsApp’s commerce policy
- Recipients can opt out of receiving further messages
Supported countries
WhatsApp delivery works in countries where the WhatsApp Business API is available. The message cost is already built into the plan or overage price, as applicable.What the recipient receives
The WhatsApp message includes:- The issuer’s name and the event name
- A direct link to view and accept the certificate
- A preview image of the 3D badge